• Intro
• Sunshine Song
• Traveler/Make it Mine
• Anything You Want
• Coyotes
• Live High
• Only Human
• The Remedy
• The Dynamo of Volition
• A Beautiful Mess
• I'm Yours
• Lucky
• Copchase
• All Night Long
• Butterfly
• The Boy's Gone

• Intro
• Sunshine Song
• Traveler/Make it Mine
• Anything You Want
• Coyotes
• Live High
• Only Human
• The Remedy
• The Dynamo of Volition
• A Beautiful Mess
• I'm Yours
• Lucky
• Copchase
• All Night Long
• Fall Through Glass
• Butterfly
• The Boy's Gone
• Un Beau Désordre
• We Sing. We Dance. We Make Videos

Dear Bruce,

At salesforce.com, seamless upgrades are a top priority, and we strive to provide open communication whenever we make changes that may impact our customers. You are receiving this email because we have identified you as system administrator for a Salesforce.com organization that will be impacted by an upcoming change to our support policy for Microsoft Internet Explorer 6.0 (IE6).  We have identified that one or more users in your organization logged into salesforce.com using IE6 between September 2009 and December 2009.

What is the change?

With the Spring '10 release, salesforce.com will begin delivering features that will not be supported for use with IE6, including our new user interface theme.  In subsequent releases throughout 2010, we may release additional features and UI enhancements that will also not be supported on IE6.  This is all in preparation for a full de-support of IE6, which is tentatively planned for end of calendar year 2010.

Why is salesforce.com doing this?

There are several reasons we are ending support for IE6:

• IE6 is less secure.  Multiple security vulnerabilities in IE6 have been exploited over the years.  The most recent attacks against Google, Yahoo, and other companies specifically targeted vulnerabilities easily accessible in IE6 but much more difficult to exploit in IE7 and IE8—leading the Microsoft Security Response Center to recommend that users of IE6 upgrade to a newer version of Internet Explorer.
• IE6 is slow.  Of all of our supported browsers, IE6 provides the slowest and least rewarding user experience for our customers.
• IE6 is a “last generation” browser.  IE6 was first released in August 2001.  As an obsolete, non-standard platform, IE6 is a difficult browser on which to develop and support the rich internet applications our customers have come to expect.

What action do I need to take?

You and your company's IT administrators should plan and/or upgrade your users to IE7, IE8, or another supported browser by the end of calendar year 2010

What will happen if I take no action?

Your organization can continue to use IE6 in the Spring '10 release. However, beginning with the Spring '10 release, salesforce.com will make available several new opt-in features that are not supported on IE6.  Your organization has the option of leaving these features inactive until you have upgraded to a supported browser.

How can I get more information?

Please contact salesforce.com Customer Support with any questions you may have.

When I started work on The Art of Community I was really keen that it should be a body of work that all communities have access to. My passion behind the book was to provide a solid guide to building, energizing and enabling pro-active, productive and enjoyable communities. I wanted to write a book that covered the major areas of community leadership, distilling a set of best practices and experiences, and illustrated by countless stories, anecdotes and tales.